Terms and Conditions
Last Updated: 15 September 2026
These Terms and Conditions apply to services provided by Nexa Business Services Pty Ltd (“we”, “us”, “our” or “the Company”) through this website.
Nexa Business Services Pty Ltd is a private service provider and is not an Australian Government agency. Government registration and taxation services may also be available directly through the relevant government authority.
By accessing this website, submitting an application or purchasing a service from Nexa Business Services Pty Ltd, you agree to these Terms and Conditions.
1. Acceptance of Terms
By accessing, browsing or using this website, submitting an application, or purchasing a service, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.
You also agree to comply with all applicable laws and regulations.
The individual completing or submitting an application is referred to as the “Applicant” or “Customer.”
The terms “we,” “us,” “our” and “the Company” refer to Nexa Business Services Pty Ltd.
2. Our Services
Nexa Business Services Pty Ltd provides private online administrative, registration and business support services, including:
- Australian Business Number (ABN) registration and reactivation
- Goods and Services Tax (GST) registration
- Business Name registration and renewal
- ABN cancellation
- GST cancellation
- Business Name cancellation
- ABN details updates
- Accounting and business support services
- Other related business registration and administrative services
Depending on the service requested, applications may be lodged or managed through the Australian Taxation Office (ATO), Australian Business Register (ABR), Australian Securities and Investments Commission (ASIC), or other relevant authorities.
Nexa Business Services Pty Ltd does not issue ABNs, GST registrations or Business Names. Final decisions regarding registrations, cancellations and amendments remain with the relevant authority.
3. Private Service Provider
Nexa Business Services Pty Ltd is an independent private business.
Nexa Business Services Pty Ltd is not the Australian Taxation Office (ATO), Australian Business Register (ABR), Australian Securities and Investments Commission (ASIC), or any other Australian Government agency.
This website is not a government website.
Fees charged by Nexa Business Services Pty Ltd are for the professional, administrative, processing and support services provided. Where applicable, the total amount charged may also include government registration fees.
Customers may be able to access some registration and government services directly through the relevant government authority.
4. Applicant Information
Applicants must provide complete, accurate and current information when using the services of Nexa Business Services Pty Ltd.
Applicants must not knowingly:
- provide false or misleading information;
- omit information required to process an application;
- provide information they are not authorised to provide;
- interfere with or misuse the application process; or
- use the services for an unlawful or fraudulent purpose.
Nexa Business Services Pty Ltd may request additional information, documentation or identification where reasonably necessary to verify an Applicant's identity, authority or application details.
If required information is not provided, Nexa Business Services Pty Ltd may be unable to process or complete the requested service.
5. Applicant Responsibility
Applicants are responsible for reviewing all information entered into an application before submitting it.
By submitting an application, the Applicant confirms that:
- the information provided is true and correct to the best of their knowledge;
- they are authorised to submit the application;
- they have reviewed names, addresses, dates, ABNs and other relevant information for accuracy; and
- they understand and authorise the service selected.
Nexa Business Services Pty Ltd is not responsible for errors, delays or unsuccessful applications resulting from incorrect, incomplete or misleading information supplied by the Applicant.
6. Tax Agent and ASIC Agent Authorisation
Where required to provide a selected service, the Applicant authorises the relevant registered Tax Agent, ASIC Registered Agent or other appropriately authorised professional working with Nexa Business Services Pty Ltd to act on their behalf for the limited purpose of processing the requested service.
Where necessary, a service may be allocated or transferred to another appropriately registered Tax Agent or professional to facilitate processing or ensure continuity of service.
Any Tax Agent or registered professional involved in providing regulated services must hold the registrations required for the services they perform.
Certain applications may require additional identity verification, authorisation or agent nomination before they can be processed.
7. ABN Registration and Reactivation Services
Nexa Business Services Pty Ltd provides administrative and professional assistance with ABN registration and reactivation applications.
Submission of an application through Nexa Business Services Pty Ltd does not guarantee that an ABN will be issued or reactivated.
Eligibility and final determination are made by the relevant government authority.
Applications may require additional information or verification and may be delayed, reviewed or refused by the relevant authority.
Any estimated processing times provided by Nexa Business Services Pty Ltd are indicative only and do not constitute a guarantee of approval or completion within a particular period.
8. GST Registration Services
Nexa Business Services Pty Ltd provides assistance with GST registration applications.
Applicants are responsible for ensuring that information concerning their business activities, turnover, GST commencement date and other taxation details is accurate.
The relevant government authority determines whether a GST registration can be processed and may request additional information or verification.
Submission and payment for a GST registration service does not guarantee that the registration will be accepted with the requested commencement date.
9. Business Name Registration Services
Nexa Business Services Pty Ltd provides Business Name registration services through the relevant ASIC registration processes.
All Business Name applications are subject to name availability and ASIC requirements.
ASIC may review, reject or otherwise prevent the registration of a proposed Business Name.
Applicants are responsible for ensuring that the Business Name entered in their application is spelled correctly before submission.
Registration of a Business Name does not provide the same legal protection as registration of a trade mark.
If a requested Business Name is unavailable, Nexa Business Services Pty Ltd may contact the Applicant and request an alternative Business Name.
10. Business Name Renewal Services
Nexa Business Services Pty Ltd may provide Business Name renewal services and may send renewal reminders by email, SMS or other available communication methods.
Any renewal reminder provided by Nexa Business Services Pty Ltd is a courtesy service only.
The Business Name holder remains responsible for ensuring that their Business Name is renewed by the applicable deadline.
Nexa Business Services Pty Ltd is not responsible for a Business Name expiring because an Applicant did not act on a reminder or because contact information supplied to Nexa Business Services Pty Ltd was inaccurate or outdated.
11. ABN Cancellation Services
Nexa Business Services Pty Ltd provides assistance with ABN cancellation requests.
Applicants are responsible for determining whether cancellation of their ABN is appropriate and for providing the correct requested cancellation date.
Applicants should ensure that any outstanding taxation, reporting, lodgement or payment obligations are addressed.
Cancellation of an ABN may affect other registrations associated with the ABN.
Nexa Business Services Pty Ltd is not responsible for consequences resulting from an Applicant instructing Nexa Business Services Pty Ltd to cancel an ABN where the Applicant subsequently determines that the ABN was still required.
12. GST Cancellation Services
Nexa Business Services Pty Ltd provides assistance with GST cancellation requests.
Applicants are responsible for ensuring that the information provided regarding their business activities, turnover and requested cancellation date is accurate.
GST obligations may continue until the effective cancellation date accepted or determined by the relevant government authority.
The relevant authority may request additional information before processing a GST cancellation.
13. Business Name Cancellation Services
Nexa Business Services Pty Ltd provides assistance with Business Name cancellation requests.
Applicants must ensure that the Business Name entered in the application is the registration they intend to cancel.
Business Name cancellation is subject to ASIC's requirements and processing procedures.
Once a Business Name cancellation has been submitted or processed, Nexa Business Services Pty Ltd cannot guarantee that it can be withdrawn or reversed.
14. ABN Details Update Services
Nexa Business Services Pty Ltd provides assistance with updating details associated with an ABN.
Applicants are responsible for providing accurate existing and replacement information.
Certain changes may require additional verification or authorisation before they can be processed.
Submission of an update request does not guarantee that the relevant government authority will accept every requested change.
15. Accounting and Business Support Services
Where an accounting or business support service is selected, a $49 service prepayment may be charged.
The $49 prepayment will be credited towards the final service fee.
Nexa Business Services Pty Ltd will contact the Applicant to confirm the scope of work and total cost before proceeding with additional paid work.
Payment of the $49 prepayment does not automatically authorise charges above the amount disclosed at checkout.
16. Fees and Payment
All prices displayed on this website are in Australian dollars (AUD) unless otherwise stated.
Fees are payable at the time the relevant service is ordered.
The total amount payable will be displayed before payment and may consist of:
- service or administrative fees charged by Nexa Business Services Pty Ltd;
- applicable government fees; and
- fees for additional services selected by the Applicant.
GST is included where applicable.
Where a government fee forms part of the total price, this will be identified where appropriate.
Nexa Business Services Pty Ltd may change its prices from time to time. A price change will not affect a service that has already been paid for unless the Applicant subsequently requests an additional service.
17. Refund Policy
Refund eligibility depends on the service ordered and the stage at which processing has reached.
Where an Applicant requests cancellation of a service before processing has commenced, a refund may be available subject to any disclosed administration fee and costs already incurred.
Once Nexa Business Services Pty Ltd has commenced or completed the requested service, including reviewing, preparing, processing, submitting or lodging an application, the service fee may be non-refundable to the extent permitted by law.
Where an application cannot proceed because additional information, identification or authorisation is required, Nexa Business Services Pty Ltd may contact the Applicant to obtain the information necessary to continue processing.
Where a Business Name cannot be registered because the requested name is unavailable, the Applicant may be offered the opportunity to provide an alternative Business Name.
Where government fees have already been paid to a government authority, any refund of those fees may depend on the refund rules and decision of the relevant authority.
Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.
18. Chargebacks and Payment Disputes
Applicants who believe they have been incorrectly charged or are entitled to a refund are encouraged to contact Nexa Business Services Pty Ltd so that the transaction can be investigated.
If a payment dispute or chargeback is initiated, Nexa Business Services Pty Ltd may provide the relevant bank, card issuer, payment processor or financial institution with information concerning the transaction, application, services performed, communications with the Applicant and acceptance of these Terms and Conditions.
A chargeback does not automatically cancel or reverse a registration or application that has already been lodged or processed with a government authority.
Nothing in this section limits any rights available to the Applicant under applicable law.
19. Processing Times
Any processing times displayed on the website or communicated by Nexa Business Services Pty Ltd are estimates unless expressly stated otherwise.
Processing times may be affected by:
- government authority processing times;
- manual reviews;
- identity verification requirements;
- requests for additional information;
- system outages or technical issues;
- incorrect or incomplete information;
- public holidays; or
- circumstances outside the reasonable control of Nexa Business Services Pty Ltd.
Nexa Business Services Pty Ltd cannot guarantee that an application will be approved or completed within a particular period where processing or approval depends on a third party or government authority.
20. Limitation of Liability
To the maximum extent permitted by law, Nexa Business Services Pty Ltd is not responsible for loss arising from:
- inaccurate, incomplete or misleading information supplied by an Applicant;
- delays, decisions, rejections or requirements imposed by government authorities;
- an Applicant's failure to comply with taxation, reporting, renewal or other legal obligations;
- interruptions or failures of government or third-party systems outside the reasonable control of Nexa Business Services Pty Ltd;
- an Applicant failing to provide requested information or authorisation; or
- an Applicant acting in reliance on an application before receiving confirmation of its outcome.
Nothing in these Terms and Conditions excludes or limits liability where doing so would be prohibited by law, including rights available under the Australian Consumer Law.
21. Privacy and Personal Information
Nexa Business Services Pty Ltd may collect, use, store and disclose personal information as reasonably necessary to:
- provide requested services;
- process applications;
- verify Applicants;
- communicate with Applicants;
- process payments;
- prevent fraud and misuse;
- comply with legal and regulatory obligations; and
- maintain appropriate business and transaction records.
Where necessary to provide a requested service, information may be disclosed to relevant government authorities, registered Tax Agents, ASIC Registered Agents, professional service providers, technology providers and payment processors.
Further information regarding the collection, use, storage and disclosure of personal information is available in the Privacy Policy of Nexa Business Services Pty Ltd.
22. Intellectual Property and Website Use
Unless otherwise indicated, the website content, branding, design, text, graphics and other materials are owned by or licensed to Nexa Business Services Pty Ltd.
Users may use the website for legitimate personal or business purposes associated with obtaining services from Nexa Business Services Pty Ltd.
Users must not reproduce, scrape, copy, modify, distribute, resell or commercially exploit website content without permission from Nexa Business Services Pty Ltd, except where permitted by law.
23. Website Availability and Changes
Nexa Business Services Pty Ltd may update, modify or suspend website functionality, services, prices and these Terms and Conditions from time to time.
The Terms and Conditions applicable to a transaction will generally be those presented to the Applicant when the relevant service is submitted and paid for, subject to any changes required by law.
24. Third-Party and Government Services
Services provided by Nexa Business Services Pty Ltd may rely on third-party platforms and government systems, including systems operated by the ATO, ABR, ASIC and payment providers.
Nexa Business Services Pty Ltd does not control the availability, processing times, requirements or decisions of those third parties.
Links to government or third-party websites may be provided for convenience and do not mean that Nexa Business Services Pty Ltd owns or controls those websites.
25. Governing Law
These Terms and Conditions are governed by the applicable laws of Australia.
Nothing in these Terms and Conditions limits any mandatory rights or protections available to consumers under Australian law.
26. Contact Information
For questions regarding an application, payment, refund or these Terms and Conditions, please contact:
Nexa Business Services Pty Ltd
ABN: 67 698 871 868
Email: accounts@nexabusinessservices.com.au
